<p>These tools are <strong>free</strong> and available on request through <strong>responsiblegaming@buunix.com</strong>, live chat, or directly in your account settings where available.</p>
<table>
<thead>
<tr>
<th>Tool</th>
<th>What it does</th>
</tr>
</thead>
<tbody>
<tr>
<td><strong>Deposit limit</strong></td>
<td>Caps how much you can deposit per day, week or month</td>
</tr>
<tr>
<td><strong>Loss and wager limits</strong></td>
<td>Caps net losses or total stakes over a period</td>
</tr>
<tr>
<td><strong>Session limits and reminders</strong></td>
<td>Limits session length, and shows periodic reminders of how long you have been playing</td>
</tr>
<tr>
<td><strong>Cool-off</strong></td>
<td>A short break during which you cannot play</td>
</tr>
<tr>
<td><strong>Self-exclusion</strong></td>
<td>A longer or permanent closure of access</td>
</tr>
</tbody>
</table>
<h2>How quickly they take effect</h2>
<ul>
<li><strong>Setting or lowering a limit</strong> takes effect as soon as practicable, and <strong>at the latest within 24 hours</strong>.</li>
<li><strong>Raising or removing a limit</strong> takes effect <strong>only after a cooling-off period</strong> — so the decision isn't made in the heat of the moment.</li>
</ul>
<h2>Two things worth knowing</h2>
<ul>
<li>Limits apply to your account <strong>regardless of device or payment method</strong>.</li>
<li><strong>We will never contact you to suggest raising a limit.</strong> Our staff are trained to process protection requests with priority and without sales pressure, and never to encourage a player to continue gambling, revoke a limit or cancel an exclusion.</li>
</ul>
<p>See also: Cool-off and self-exclusion · Where to get independent help</p>

These tools are free and available on request through responsiblegaming@buunix.com, live chat, or directly in your account settings where available.

Tool What it does Deposit limit Caps how much you can deposit per day, week or month Loss and wager limits Caps net losses or total stakes over a period Session limits and reminders Limits session length, and shows periodic reminders of how long you have been playing Cool-off A short break during which you cannot play Self-exclusion A longer or permanent closure of access


HOW QUICKLY THEY TAKE EFFECT

 * Setting or lowering a limit takes effect as soon as practicable, and at the latest within 24 hours.
 * Raising or removing a limit takes effect only after a cooling-off period — so the decision isn't made in the heat of the moment.


TWO THINGS WORTH KNOWING

 * Limits apply to your account regardless of device or payment method.
 * We will never contact you to suggest raising a limit. Our staff are trained to process protection requests with priority and without sales pressure, and never to encourage a player to continue gambling, revoke a limit or cancel an exclusion.

See also: Cool-off and self-exclusion · Where to get independent help

Player protection tools — deposit, loss and session limits

Tool	What it does
Deposit limit	Caps how much you can deposit per day, week or month
Loss and wager limits	Caps net losses or total stakes over a period
Session limits and reminders	Limits session length, and shows periodic reminders of how long you have been playing
Cool-off	A short break during which you cannot play
Self-exclusion	A longer or permanent closure of access