I forgot my password, or my verification email hasn't arrived

1 min. readlast update: 09.26.2026

Resetting your password

Select Forgot Password on the login page and enter your registered email address — we will send you a reset link. If you don't see the email, check your spam or promotions folder.

If you no longer have access to your registered email, contact customer support. We will help you after verifying your identity.

The verification email hasn't arrived

After you register, a verification email is sent to the address you registered. If you can't find it:

  1. check your spam or promotions folder
  2. make sure the email address you entered has no typos

If you still haven't received it, contact customer support.

Keep your account safe

BUUNIX staff will never ask for your password or verification codes. See Keeping your account secure.

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