FAQ:Getting Started with Buunix

Quick answers about BUUNIX, your account currency, playing on mobile and signing up.

What is BUUNIX?

BUUNIX is a crypto-native online casino and sportsbook. Slots, table games, live casino and sports betting are all available on one platform, with fast cryptocurrency deposits and withdrawals and 24/7 customer support. We only offer games from licensed game providers.

Is BUUNIX licensed?

Yes. BUUNIX is operated by EZ BIT INC under an Anjouan gaming licence (No. ALSI-202412016-FI1). All games are supplied by licensed providers, and sports bets are settled under our Sports Betting Rules.

Which languages do you support?

BUUNIX is available in English, Spanish, Portuguese (Portugal and Brazil) and Korean. You can change the interface language in the settings under My Profile. Where translations differ, the English version prevails.

How do I contact customer support?

You can reach us any time via live chat on the site or by email at support@buunix.com. For matters that require account verification, we may ask you to continue by email from your registered address for security. For responsible-gaming questions please write to responsiblegaming@buunix.com, and for privacy matters to privacy@buunix.com.

Is there a mobile app?

BUUNIX works directly in your smartphone or tablet browser — no app installation needed. Simply visit buunix.com in your mobile browser to access all features, including deposits, games, and withdrawals. If you play regularly, you can use your browser's "Add to Home Screen" feature for quick, app-like access. BUUNIX does not offer an official app on any app store, so please do not install any app distributed under the BUUNIX name on app stores or elsewhere — use the official website only.

What is my account currency?

Your BUUNIX account balance is displayed and maintained in US dollars (USD). When you deposit cryptocurrency, it is credited to your account as its USD equivalent at the exchange rate at the time of deposit, and your balance then remains in USD regardless of subsequent price movements of that cryptocurrency. When you withdraw, funds are paid out in your chosen payment method at the exchange rate at the time of withdrawal. Due to exchange rate fluctuations, the amount of cryptocurrency you receive on withdrawal may differ from the amount you deposited. All amounts, including in the sportsbook, are shown in USD. Please see our Terms & Conditions for details.

How do I create an account?

You can create an account in just a few minutes by entering your email and basic details on the sign-up page. When registering, please note:

• BUUNIX is available only to players aged 18 and over.
• Only one account is allowed per person. If multiple accounts are identified, account use may be restricted in accordance with our Terms & Conditions.
• Please enter your details accurately. Your registered information will be checked against your documents during any future verification, and mismatches may delay verification and withdrawals.

After signing up, if you would like the welcome bonus, remember to activate it on the Bonus page before making your first deposit.

These answers are a guide. If anything here differs from our Terms & Conditions, the Terms & Conditions prevail.